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Archive for the ‘Service’ Category

Schmidt Homes and Schmidt Homes Remodeling are proud to announce their Real Deal Service Program. If you want to know why we’re different from any other builder in town it’s the service we provide to our customers. View our recently published ad in the Northfield Entertainment Guide, The Real Deal Service Program.

The Real Deal has 3 parts to it, 1. the hands on project manager, 2. customer service care, 3. showroom. Big deal you say, everyone has that.

Well, when you work with Schmidt Homes or Schmidt Homes Remodeling you get to work with the same person all the way through your project. It won’t just be the first meeting and last meeting with the project manager, it will be every meeting. They will be the same person checking your project every 48 hours. You get to talk to the top guy for your project every step of the way.

Let’s say that something doesn’t go very well on your project or there was a minor screw up. When you call our office we will be glad to help you with your concerns and walk you through what happened and fix what needs to be fixed as soon as possible. It’s your home, it should be how you want it. If we don’t have an answer for you we know the right people to talk to. Not only that if your project manager is avaliable you can talk directly with them.

Finally we have a beautiful showroom right here in Northfield! You can make almost all of your selections without leaving town. Plus we have people on staff to help you with your decisions. We can be very involved or not that involved. It really depends on you. We tailor our service to you.

Don’t just take my word on it. Ask anyone of our clients about the process of working with us.

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